
PUSH Center™ product enables Mobile Advertising Agencies and Service Providers to create Innovative cross-channel Campaign strategies based on real-time policies and deliver a Unified user experience across networks and communicating devices.
Part of Media+ product Suite, BroadApp™ SelfCare services are designed to revolutionize a key part of users digital life: checking their available credit, visualizing their bill, changing their subscriptions and rate plans, accessing their voicemail, configuring their value added services.
BroadApp™ SelfCare services provide an entirely new user experience based on Intelligent On-Device Portals.
ServicesWall™
Services at your fingertips
ServicesWall™ is a technology patented by ATES Networks, which allows users to have immediate access to all their services, no matter they are connecting from an intelligent Set-top box (STB), Connected TV, smartphone PC/MAC or other connected device.
Examples of services provided by ServicesWall™:
Any other services provided by mobile operators can be made available through the ServicesWall™, thanks to a smooth integration with service provider's BSS.
Call Center connect - an efficient way to offload your Call Center
By empowering users to efficiently access and manage key information such as subscriptions, credit, optional services, BroadApp™ SelfCare enables service providers to efficiently manage their Call Centers by transferring recurring queries to a more efficient selfcare channel.
Moreover, with the Call Center connect feature, users can easily interact with the Call Center in online or offline mode for a variety of topics (status of activation of a new service, internet subscription, changing subscription,...). These topics can be treated off-peak by Call Centers and thus ensure a better usage of your resources and agents' available time.
Zero network integration effort
BroadApp™ SelfCare services use essentially the Data and SMS bearers and require no or little network integration effort.
Broad Audience
ATES Networks enables service providers to target a broad segment of their customer base with BroadApp™ SelfCare services and ServicesWall™. The solution can be localized and used with majority feature phones, smartphones, tablets, intelligent STB and Connected TV.
PUSH Center™ product enables Mobile Advertising Agencies and Service Providers to create Innovative cross-channel Campaign strategies based on real-time policies and deliver a Unified user experience across networks and communicating devices.
BroadApp™ IMS dramatically simplifies the migration path to NGN/IMS architectures. The product provides a wide portfolio of real time policies and advanced support for AAA Radius and Diameter services, WiFi offload and Camel/ Diameter integration.
ATES Networks BroadApp™ Money product enables innovative mBanking business models and services. Read more about Credit Agricole Success Story and visit Credit Agricole's CA Store portal.
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